I placed an order successfully, but I didn’t receive a confirmation e-mail yet. What should I do?
After finalizing your payment, you will receive a confirmation e-mail stating your order number and a summary of your order details. BALR. uses the service ...
Thu, 9 Feb, 2017 at 1:50 PM
Can I check my order status?
Yes, you can check your order status from your BALR. account. You don’t have an account yet? Create one here. Or click on “LOGIN” button at the top of th...
Sat, 14 Mar, 2015 at 9:00 PM
If I put an item into my shopping cart, will this mean that I have reserved it?
No, items in your shopping cart are not reserved.  They are reserved as soon as you place an order and finalize the payment.  If you want to keep a l...
Sat, 14 Mar, 2015 at 9:03 PM
Can I add items to an order that I placed?
It is not possible to add items to an existing order that you have already placed. However, from your account it is possible to cancel your current order(...
Sat, 14 Mar, 2015 at 9:06 PM
Will inventory be restocked?
Some of our items do get restocked on a frequent basis. In case your size is not available right now, please sign up for the notification e-mail (this fea...
Sat, 14 Mar, 2015 at 9:21 PM
How do I know if an item is in stock?
All items are in stock unless "Sold Out" message is displayed. This message will be shown after you select your desired size, in case the item h...
Sat, 14 Mar, 2015 at 9:19 PM
Can I buy a shirt with custom print?
It is not possible for us to supply clothing with custom print, as we pick the designs of our shirts and sweaters carefully.
Sat, 7 Mar, 2015 at 5:31 PM
Where do I enter BALR. voucher or discount code?
You can enter your discount code during Step 1 of placing an order, when reviewing your shopping cart. Enter the code in the field “COUPON” and press “APP...
Sat, 7 Mar, 2015 at 5:31 PM
Do I need to set up an account before placing an order?
Creating a BALR. account is not mandatory.  However, having the account brings you many advantages. See all the advantages of creating a BALR. account he...
Sat, 14 Mar, 2015 at 9:26 PM
Can I reset my password?
If you have forgotten your password, change it here or follow the 'Forgotten Password' instructions on the 'Sign in' page. For securit...
Sat, 14 Mar, 2015 at 9:29 PM